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Chuck Millhollan, MBA, MSPM, DPS is the
Vice President of Process Improvement and Execution
for Farm Credit Mid-America; he was previously
the Director of Program Management for Churchill
Downs Incorporated, and has over 25 years of
experience in personnel and project management.
In addition to his work as a practitioner, Chuck
develops curricula, teaches for several accredited
universities, and has contributed to the following
books by Dr. Harold Kerzner:
1. Project Management Best Practices: Achieving
Global Excellence, 3rd Edition, John Wiley &
Sons, New York (2014)
2. Project Management Metrics, KPIs and
Dashboards, 2nd Edition, John Wiley & Sons,
New York (2013)
3. Project Management Metrics, KPIs and
Dashboards, John Wiley & Sons, New York, (2011)
4. Project Management Best Practices: Achieving
Global Excellence, 2nd Edition, John Wiley &
Sons, New York, (2010)
Chuck is a member of the International Institute of
Business Analysis (IIBA), a senior member of the
American Society for Quality (ASQ), and a member
of the Project Management Institute (PMI), and
Kentuckiana PMI Chapter.
Chuck earned a Doctorate of Professional Studies in
Information Management from Syracuse University
in 2015, a Master of Science in Project Management
from the University of Wisconsin in 2003, a Master of
Business Administration from the University of Florida
in 2000, and a Bachelor of Science in Management in
1993 through Southern Illinois University.
Chuck’s holds the following PMI certifications:
Project Management Professional (PMP)®, Program
Management Professional (PgMP)®, and the PMI
Agile Certified Professional (PMI-ACP)®. Chuck
also holds the following certifications: Certified
Business Analysis Professional (CBAP) through the
International Institute for Business Analysis (IIBA);
Certified Six Sigma Black Belt through the American
Society for Quality (ASQ); Certified Manager of
Quality/Organizational Excellence (CMQ/OE) through
ASQ; Certified Software Quality Engineer (CSQE)
through ASQ; and Certified Managed Healthcare
Professional (MHP) through the Health Insurance
Association of America
In October 2011, Chuck was the recipient of the 2011
Kerzner “International Project Manager of the Year”
Award. You can find additional information about
Chuck via his online business card at www
. millhollan.net. He can also be contacted at chuck.
Michelle Kaarst-Brown, FLMI, MBA, PhD, is
tenured faculty at the School of Information Studies,
Syracuse University, Syracuse, New York. She is
a former Program Director for the Doctorate of
Professional Studies in Information Management,
and former Interim-Program Director for the Masters
in Information Management program.