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Albert Boonstra is Professor of Information
Management in the Faculty of Economics and
Business at the University of Groningen, The
Netherlands. His research focuses on the
implementation and use of complex information
systems directed to understand effective and
ineffective management practices. The research
is particularly focused on acceptance, resistance,
stakeholder management, conflict, and the use of
power and politics. Albert’s work has appeared in
journals such as Journal of Strategic Information
Systems, European Journal of Information Systems,
International Journal of Information Management, and
Project Management Journal ®. He can be contacted
Marjolein van Offenbeek is Associate
Professor of Organization Studies in the Faculty
of Economics and Business at the University
of Groningen, The Netherlands. She currently
teaches change management. She is engaged
in research on the implementation, adoption,
and effectiveness of innovations, especially in
multi-stakeholder settings in the healthcare
sector. Earlier, she published on team learning, the
development of new occupations and professional
roles, and information systems development.
Her work has been published in journals such as
Organization Studies, Social Science & Medicine,
European Journal of Information Systems, and
International Journal of Project Management.
Marjolein can be contacted at m.a.g.van.
Janita Vos is an Assistant Professor in the Faculty
of Economics and Business at the University of
Groningen, The Netherlands. She is involved in
the change management program. Her research
interests include stakeholder collaboration in
change projects, implementation of information
systems in the context of healthcare, and
interactions between change agents and change
recipients in change projects. She has published
in journals such as International Journal of
Project Management, Systems Research and
Behavioral Science, European Journal of Innovation
Management, and International Journal of
Organizational Analysis. Janita can be contacted at